genina.com: Forum

I just checked and it appears to be working fine. Please check again and let me know what you are seeing.

Thank you.

Would you be able to share some screenshots of your settings and the game screen?

Ah, that's right. We'll look into it. Perhaps as a setting.

It's strange. The fact that the timer stopped indicates that the puzzle is completed. But that should have caused the "Well Done!" dialog to come up and should have disabled the "Validate" function. Sounds like a bug.

What type of device are you on? What OS version are you running?

Are you sure the cell wasn't highlighted blue to begin with? The cells filled in by the Hint function are the only once that should appear in blue. Have you used Hint in solving the puzzle?

The fact that the timer has stopped indicates that the app believes the puzzle is solved. Did you see the "Well Done!" pop-up? If not, that could be a bug, but if you did, then everything is as expected.

What do you mean by "the game would not take it"? Is the clock still running? Did you get the "Well Done!" pop-up?

This thread is a duplicate of this one

Thank you, all, for bringing this to our attention. This behavior is not intentional and is a result of a rogue advertiser doing something that's against the rules. We are working on a fix.

Meanwhile, to help us identify the offender, we ask that if this keeps happening to you that you send an email to sudoku@genina.com letting as know what type of ad you were taken to. Also, if you email us, please tell us the device you are on and your location (country / state). Send us an email each time it happens, if it's not too much trouble.

Thank you, all, for bringing this to our attention. This behavior is not intentional and is a result of a rogue advertiser doing something that's against the rules. We are working on a fix.

Meanwhile, to help us identify the offender, we ask that if this keeps happening to you that you send an email to sudoku@genina.com letting as know what type of ad you were taken to. Also, if you email us, please tell us the device you are on and your location (country / state). Send us an email each time it happens, if it's not too much trouble.

Thank you.

The Lollipop update breaks Sudoku on HTC M8 for some reason. We are working on a fix.

This game was taken down by Google for an alleged copyright violation. We will be bringing it back in other countries, where such copyright doesn't exist, soon, but I'm afraid it won't be available to US players anymore.

As we said before: "we will entertain recommendations that will help prevent / identify cheating"
We will not, however, implement ideas that run a risk of "false positives". What do you say to a person that is unable to upload his score because they had to take a call while solving a puzzle? Do you tell them not to take the call? They are playing on their phone! (BTW, there is a way to cheat without pausing, so I'm not sure why most of those saying there is cheating concentrate on that particular technique)

Nor will we run out and indulge every demand from those that presume others can't be quicker and / or smarter.

Most people that say the top scores are impossible, say that's because one can't enter the numbers that quickly. The video you viewed proves that they can.
Are you now saying that one can't think that quickly? I, for example, know I can't solve an extreme puzzle this fast, but I'm not willing to go so far as to assume that no one else can.

Finally, why do you insist on others having to prove anything? There is nothing to gain by being in the top 10 / 100 / 1000. Why would anyone care to prove anything? They probably don't even know you are claiming they cheat. If anything, the burden of proof should be on those making accusations. Can you prove there is cheating? Even if they knew of your claims, why would they care to prove anything to you? Because you don't believe they are doing it legitimately? If I were one of those with top times, I'd want to prove it, but not everyone is as competitive. Someone may read your post and say "I don't care if you believe I can do this, I don't have to nor need to prove anything to you".

I'm ranting here...

The bottom line is this:

cheating is possible simply because the environment is not controlled

we will not entertain any ideas that risk producing false positives

if you see results you consider cheating, let us know, and we will remove them if you can prove they were, in fact, results of a cheat

we give more than two-****s, but we want to be fair first and foremost, and we haven't seen a recommendation nor were we able to come up with one on our own, that would settle this issue fairly

Edit: one more thing to add - there was a bug in one of the earliest versions of the app that, under some circumstances, would stop the timer before the puzzle was completed. The bug has been fixed a long time ago, however, there are still a handful of devices that haven't upgraded from that ancient version. We could prevent them all from uploading, but we can't assume they are all cheats. They may simply have really old phones that don't support the update requirements, and they may not even know of the bug and what to do to make the timer stop prematurely.

@ElricE: you really should read through the forum you are posting to before posting. Every single point you raise had been addressed in this forum before, including someone posting a YouTube video of them solving a puzzle in about 30 seconds.

http://genina.com/apps/sudoku/stats.jsf