genina.com: Forum

Every so often, when I start Sudoku, I can't continue unless I provide my Amazon log-in and password. Why is that? None of the other applications I've downloaded require this. I don't have these data elements memorized, so if I'm away from home when this happens, I can't play the game.

To be honest, we've never seen the behavior you described. We certainly don't require and don't collect that information. Where in the startup process does this happen?

It is not doing this at the moment, since I entered my Amazon info a few days ago. However, I think the Amazon data box appears as soon as I try to start a game, either new or resume. Once I enter the id and pw, the game operates normally!

If / when it happens again, would you mind taking a screen shot and posting it here? You can also send it to me in a private message if you like or email to debug@genina.com

Thank you.

Will do. Hopefully, it won't recur, but it probably will.